Issue with copying/duplicating charts inside a Qlik Sense container

[07734]

In a Qlik Sense dashboard, I have a container with two table charts. The issue is that Chart 1 does not allow me to copy, cut, or duplicate it, while Chart 2 inside the same container does allow it.

Could this be a bug in Qlik Sense, a specific chart setting, or something else that is causing this difference in behavior?

[Daniele_Purrone]

Hi @Oggy172 , you can start a chat with our team here, and my colleagues will assist you and create a case for you.
Or you can open a case directly on our customer portal: https://customerportal.qlik.com/my-cases 

[Oggy172]

That's I've created case reference 0409507 & uploaded the har

Unfortunately I am away on Annual Leave from Friday - if you require anything

[Daniele_Purrone · Accepted solution]

Hi! Our engineering team identified and remedied an issue that is thought to be the root cause for this behaviour. So, we should be good now! 

[Oggy172]

While the primary issue is fixed, I am still encountering rogue buttons appear when copying on occasion.

It's only happened twice today & so I've been unable to pinpoint it to an action at the minute.

[Daniele_Purrone]

Hi @Oggy172 , if you are able to capture any occurrence, please log a support case with all the information, including a video showing the problem.

[Oggy172]

Resurrecting this as the same behaviour manifests itself when copying a sheet from one app to another

[Daniele_Purrone]

Hi @Oggy172 : is it any sheet, or just sheets that contain specific objects?

As previously mentioned: "if you are able to capture any occurrence, please log a support case with all the information, including a video showing the problem."

[bnkpl93]

Hello, today I have the same error mentioned in this app so when copying charts, the wrong(copied before) chart is being pasted

[Daniele_Purrone]

Hi @bnkpl93  "if you are able to capture any occurrence, please log a support case with all the information, including a video showing the problem."

[Oggy172]

Hi Daniele,

I've given up raising tickets, they all follow the same pattern, provide a HAR, provide a scrambled copy of the application - I am unable to provide anonymised data & company policy prohibits me from sending it, so I will never be able to see the ticket through, it's a waste of both of our times.