Qlik HUB User able to access the streams and dashboard but after some time getting loss

[jrathgebercs]

Hi Team,

We have migrated the Qlik Sense server in new domain and everything working fine. But problem is that user able to access the hub stream and dashboard but after some time they getting error notification  "The stream is not longer available". when we are refreshing the Usersynck task they are able see the dashboard but again after some time getting some notification "The stream is not longer available".

Error Screenshot:

Could you please suggest me what could be a problem and how can we resolve this.? This is prod issue and we have to fix ASAP. users are irritating with this issue.

Regards,

Irshad Ahmad

[KeerthanaK]

A possible issue with  security rules related to the new domain environment. Please review and make use of the following resources:

• Guidance on how to conclude if the issue is Security Rule related

• Streams are not visible or available on the hub in Qlik Sense

[jrathgebercs]

Hi @KeerthanaK ,

Thank you for your response.

The issue is for all the users not one. And also We don't have any empty streams all the streams having app/dashboards.

Regards,

Irshad Ahmad