Qlik Sense Inactive Users

[Rolando_Montero]

Dear all,

I am using Qlik Sense February 2019 and since this morning I got the error that states"Your account is inactive. Contact your administrator to activate it", We have the server in our office; therefore, we do not have AD to load our users; they are all local account created in the server. I tried with the Qlik Sense hub and QMC getting the same result. All services are up and running. I restarted them, but the problem persists. 

I hope you can help me with this issue!

Thanks in advance

Best regards

[Channa]

those all user part of QLIkAdmin group or users group

you need to add local users to qlik group