User Directory Connector is not configured.......

[rittermd]

I am trying to setup a new LDAP connector.  I am getting this error message.

In addition to the above it says 'Setting up connection to LDAP root node failed.  Check logs.

1.  What does this mean?

2.  What logs is it telling me to check?

QS 3.0

Thanks

[shraddha_g]

Check for logs at location C:\ProgramData\Qlik\Sense\Log\Repository

[#3]

Hi Mark

I probabely just point out what you already know:

In the QMC/User directory connectors you will have to enter the correct path to the LDAP (most likely in the form of LDAP://yourDomain), the user name of the technical user for your QS Engine (that's the user that you also used as superuser when installing QS) as well as the password for this user. Whenever you make any change/adaptation to this user directory connector, you will need to enter also the password for the tech user - otherwise the connector will not work. Unfortunately, the password is always thrown away and needs to be re-entered.

This technical user will also have to be enabled within your LDAP directory, so that it can access through the network.

The logs Shraddha mentions will somewhere have an entry saying that "Access denied to [tech]user" , "User and password not corresponding" or similar.

Best regards

Chris

[Anonymous]

this may help you as well?

https://help.qlik.com/en-US/sense/1.1/Subsystems/ManagementConsole/Content/QMC_Resources_UserDirecto...

Qlik Sense Platform - Qlik Management Console User Directory Connector - Part 5

https://help.qlik.com/en-US/sense/1.1/Subsystems/ManagementConsole/Content/QMC_Resources_UserDirecto...

[bi_licenze]

I've got the same error and I solved it setting the UDC user name in the form of <DOMAIN_NAME>\<user>.

Bye,

Simone.

[johannesholzer]

My connection is as well not configured (after migration from one server to another).

"This User Directory Connector (UDC) is not correctly configured because there is another UDC with an identical name for the property User directory. See the User directory connectors overview. The User directory name must be unique."

In the QSR UserDirectory database is only one connection. In the log file is nothing useful.

Any more ideas where this could root? Or how I could trace it?

[kevin1]

Hello Johannes, 

I have the same issue after migrating from a server to another one.

Did you find the solution?

[johannesholzer]

Yes, it seems Qlik is a bit stupid because at one point it works with names and not IDs.

I had to connect to PostgreSQL and open the connections table. There was a duplicate name wise. You have to delete the unwanted connection.

[kevin1]

Thank you Johannes! 🙂