You cannot access the selected hub because you have no access pass

[Gabriel_Araya]

Hi ... I have the following scenario, I have a Qlik Sense Enterprise SaaS and I have defined a Professional license ( not Analyzer). 

In Profile settings/Tools .. I downloaded the Qlik Sense Desktop .. after that, I authenticate my Qlik Sense Desktop.

At the moment to open the QlikSense Desktop and authenticate against the QSE SaaS I received the messages :

"You cannot access the selected hub because you have no access pass"

Any idea?

[Vinay_B]

Hi @Gabriel_Araya,

Please confirm if you have followed the steps in the below post: https://community.qlik.com/t5/Knowledge/How-to-authenticate-Qlik-Sense-Desktop-against-SaaS-editions...

This error usually comes up when authenticating against Qlik sense enterprise license. Please check - https://community.qlik.com/t5/Knowledge/Qlik-Sense-Desktop-launch-fails-with-quot-You-cannot-access-...

I hope this helps!

[Gabriel_Araya]

Hi Vinay,

Yes, I did all the steps .. like is showed in "https://community.qlik.com/t5/Knowledge/How-to-authenticate-Qlik-Sense-Desktop-against-SaaS-editions... from Fig 1 to 5, in the last step, fig 5 after the authentication I receive the error messages.

Any suggestion?

Gabriel

[Gabriel_Araya]

I uninstalled and re-installed many time.

Thanks