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Kashyap_R
Partner - Specialist
Partner - Specialist

Email Address updation for community users

Hi 

Is there anyway to update email id for the existing account because I am not able to find the option.

Thanks and Regards

 

Thanks and Regards
Kashyap.R
1 Solution

Accepted Solutions
Sue_Macaluso
Community Manager
Community Manager

@Kashyap_R Hello, I know this reply is delayed as I just came upon it. It was not posted in the correct forum. I will move it and answer. 

So if you create a new account with the new email, let me know (do not post on the new one until I do the move) and login to the Community, let me know your new email address and I can merge the accounts and once you login after I have done my end, you will see your new email with all your old activity. 

Sue Macaluso

View solution in original post

1 Reply
Sue_Macaluso
Community Manager
Community Manager

@Kashyap_R Hello, I know this reply is delayed as I just came upon it. It was not posted in the correct forum. I will move it and answer. 

So if you create a new account with the new email, let me know (do not post on the new one until I do the move) and login to the Community, let me know your new email address and I can merge the accounts and once you login after I have done my end, you will see your new email with all your old activity. 

Sue Macaluso