Qlik Learning Catalogue unable to access a free module

[gjones]

Hi everyone,

I’m trying to access the Qlik learning module titled “Considerations when loading data from Excel.” It’s marked as free on the learning portal, but whenever I try to open it, I get the following error message:

“This activity cannot be accessed from your account.”

My understanding was that anything labelled as free (rather than subscription‑based) should be available with a basic free Qlik account. This seems to be the case for other modules—I can access “Introduction to the Data Model Viewer” and “Loading Data from a Database” without any issues.

Has anyone else run into this problem, or know why this particular module might be restricted despite being listed as free?

Thanks in advance for any guidance.

[Eduardo_Monteiro]

Hello @gjones 

I can open it without issue using the following link: Considerations when Loading Data from Excel : Qlik.

It seems to be account-related. 

Can you confirm you are authenticated with the account enrolled to your qlik license/subscription?

Regards,

[gjones]

Hi,

The account I created doesn't have a paid Qlik learning subscription; however, I didn't believe this was necessary, since I can access other free modules.

[Eduardo_Monteiro · Accepted solution]

Looks like for this one, you need a license/subscription tied to your account.

[gjones]

odd that its just for this one even though it is free.

[Ben-Carette · Accepted solution]

Hi gjones,

Good catch, this activity should not require a subscription.
This should be resolved now.
Thanks a lot for reporting this.
Ben