“Our security and fraud department uses Qlik on a daily basis to monitor a growing list of conditions that other software just can’t handle. It means our customers’ money is safer and the bank is protected.” - Nate Olmstead, Senior Vice President and Data Analytics Manager, Northrim Bank
Industry: Financial Services Geography: Alaska, USA Functions: Finance, IT, Marketing, Sales Business Value Driver: Customer Intelligence, New Business Opportunities, Reimagined Processes
Challenges • Enhance Northrim’s digital innovation strategy • Improve staff interaction with information and reporting across the bank • Develop a solution with a demonstrable return on investment
Solution Northrim worked with Qlik Elite Partner Pomerol Partners, beginning with a compelling proof of concept and eventually incorporating Qlik Sense® across its analytics operation.
Results • Qlik-based balance sheet tool was immediately adopted by senior executives • Key applications include fraud prevention and managing Covid-19 loans • Qlik Geocoding was a critical element of Northrim’s response to Typhoon Merbok