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Can you provide more information? Thanks!
- What Version of Governance Dashboard do you have?
- What version of QlikView (e.g. 11.20 SR4)
- How is the Governance Dashboard configured? In other words, what type of filepaths are you using for Server log files? For example: c:\ProgramData\QlikTech\QlikViewServer OR \\Server1UNC\QlikViewServer
- Were you able to see session information in the past?