7 Replies Latest reply: Jan 30, 2014 3:05 PM by Tiago Post RSS

    Serial Number not accepted

    Tiago Post

      Hi everybody,

       

      My client have an licence to his server test, but QVS are no getting it.

      A have no most options avaible in System > Setup > QVS

      In general tab, there is no space to serial number and control number.

      qvs_test.png

      qvs_prod.png

       

      In the services, appears the status: off duty

      But the client do not have other servers running this license in the same network. (As far as I know)

      The date that is show in LEF (PRODUCTLEVEL) is 2013-08-01. And TEST_EDITION;YES;;

       

      Is it possible that, this license is out to date?

      Someone could give me some advice?

       

      Thanks