1 Reply Latest reply: Feb 6, 2014 4:47 AM by Oliver Berger RSS

    QV 11 installation issues

      All,

       

      We are upgrading from Qv10 SR4 to QV 11.2 sr4 with IIS and we ran into issues like QDS is not running. All the services are running except for QDS, we tried uninstall and reinstalling qlikview, start and stop the services, license information, run the instal as qlikview admin, checked the SSL certificates. everything looks fine except for QDS.

      Error we are getting is:

      The HTTP request is unauthorized with client authentication scheme 'Ntlm'. The authentication header received from the server was 'NTLM'.

      QDS does not properly initialize.

      Management service log has the following error on start:

      Error      Failed to retrieve QDS info: System.ServiceModel.CommunicationException: QDS did not respond to request.

      Last exception (for https://vaww.ppd.stdp.cdco.va.gov:4720/QDS/Service): ANY did not respond to request.

      Last exception (for https://vaww.ppd.stdp.cdco.va.gov:4720/QDS/Service): The HTTP request is unauthorized with client authentication scheme 'Ntlm'. The authentication header received from the server was 'NTLM'. ---> System.ServiceModel.CommunicationException: ANY did not respond to request.

      Determiniation is that the Qlikview Distibution service will not start properly because it is attempting to use NTLM to authenticate.

      Group Policy is configured to refuse NTLM:

       

      Is there a work around for this?

        • Re: QV 11 installation issues
          Oliver Berger

          Guessing you are on an Test environment.

          Stopp all QV services.

          go to c:\programdata

          rename folder "QlikTech" to something else

          Start all QV Services. Is the QDS working properly after these steps ?

           

          If not, open a DOS Box and check the Network status with

           

          netstat -ano >c:\mynetstat.TXT

           

          and post the results relation with your running processes sorted by PID

           

          /olli