2 Replies Latest reply: Feb 19, 2014 4:14 AM by Celambarasan Adhimulam RSS

    Integer in format date

    Andrea Masciulli

      Hello to all

      I have a calculated field as the ratio of total ticket and the total time taken for resolution.

      the result is an integer that should express in hours to have a mean time to resolution.

      would know someone help me out

      For example, the ratio between the total time of taking charge and the total ticket the result is 1.3

      tell me someone would know how to express this value in hours?

      thanks

      Andrea