9 Replies Latest reply: Feb 28, 2017 3:32 PM by Alejandro Urrego RSS

    Qlikview Management Service don´t start

       

      hi,

       

      I have the Qlikview Server V10 SR6 installed and I decide upgrade to qlikview Server V11.2 SR5 but I can´t start the Qlikview Management Service (all of the other Qlikview services are running).

       

      Server Information:

       

      System Type: 64-bit Operating System

      Platform: Windows Server 2008 R2 Enterprise

      .NET framework 4.0

        

       

      Steps that I made untill now:

       

      1) uninstall Qlikview Version 10 SR6

       

      2) created a local user account to run Qlikview Services (user are in the groups server: Administrators and Qlikview Administrators)

       

      3) restar server

       

      4) install Version 11 SR5 with local user created in 2)

       

      5) restar server

       

      6) after restart, all of Qlikview Services are running except the Qlikview Management Service. I try to Start them but I have the folow application errors :

       

      ----------------------

      Application: QVManagementService.exe

       

      Framework Version: v4.0.30319

       

      Description: The process was terminated due to an unhandled exception.

       

      Exception Info: System.InvalidOperationException

       

      Stack:

       

      at QMSBackendInterface.QMSBackend.Startup(Int32, System.String, SNMP.SnmpService ByRef)

       

      at QMS.MainLoop.Run(System.Object)

       

      at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

       

      at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

       

      at System.Threading.ThreadHelper.ThreadStart(System.Object)

       

        

       

      ----------------------

       

      Faulting application name: QVManagementService.exe, version: 11.20.12235.0, time stamp: 0x529e5706

       

      Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677

       

      Exception code: 0xe0434352

       

      Fault offset: 0x000000000000940d

       

      Faulting process id: 0x1ae4

       

      Faulting application start time: 0x01cf32ed79974d90

       

      Faulting application path: C:\Program Files\QlikView\Management Service\QVManagementService.exe

       

      Faulting module path: C:\Windows\system32\KERNELBASE.dll

       

      Report Id: b9e57fc8-9ee0-11e3-a51b-e61f13abd523

       

      -----------------------

       

       

       

      Any ideia is good.

      Thanks