10 Replies Latest reply: Mar 6, 2014 9:11 AM by Sunil Chauhan RSS

    Document CAL applied and assigned, but the QVW is not visible on Access Point?

    Dicky Mohanty

      Hi All,


      I have some Document CALs available and have assigned one of it to one of the user. I can see that under System>>Licenses>>QVServer>>CALs tab.

      It is also applied in the User Documents>>particular document in Document CAL.


      But my issue is that when I log in using the particular User ID (authentication is NTFS) into Access Point, the document is NOT visible.


      Is there anything else I am missing?