3 Replies Latest reply: Mar 12, 2014 8:55 AM by Peter Raijmakers RSS

    More document calls assigned than actually used

      Hello

       

      I have a problem with the qlikview management console.

       

      In total I have three documents calls assigned for three users. But in the license information it shows i allready have 5 out of 10 document calls assigned?

       

      under the option "Number of CALs allocated to this Document" the number is the same as number of assigned calls so also three in total. So why does it show 2 more used calls than it should?

       

      My best guess is that i deleted via a ftp connection with the server old documents which had a document call assigned. And although the documents are no longer on the server the assigned doc call is still active. Could this be the case? and how do I fix it?

       

      your help would be much appreciated,

       

      Regards,

      Peter