7 Replies Latest reply: Mar 15, 2014 1:27 PM by Manoj Kulkarni RSS

    Reloading document wipes out user bookmarks

      Hey All,

       

      I'm running into a weird problem that I can't find a solution to.  I have a document that users have access to via the AJAX client.  This document is set to reload a few times per day.  When the document goes through a reload all of the users lose their bookmarks.  I can still see the bookmarks for each user in QMC for some time, but they no longer appear in the document.

       

      To make the problem more complicated - I have a second document that reloads on the same schedule.  This document does not erase the user bookmarks when it is reloaded!  As far as I can tell all of the settings for these two documents are identical.

       

      Has anyone else run into this?  Any ideas?

       

      Thanks!