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This is really strange. I have a client who has created variables manually in the variable editor. They are maintained in the input boxes. After a reload on server, users can't see any data, The variables are still there. But they are empty. There is no macro or load script routine that would do that. There are no triggers. The problem is not consistent. It only happens intermittently.
I am not sure if this is related in any way, but I am using the clear field function from 11. It does work and it's not variable related, but perhaps it created some stability issue. I don't see why this would only occur during a publisher reload if that's the case though.