0 Replies Latest reply: Apr 3, 2014 9:36 PM by Ian Pebres RSS

    HELP: Need Qlikview IT Ticketing System

      Dear Everyone,


      Good Day.


      Can anyone have sample Qlikview dashboard to share on IT ticketing system? Actually we have existing Ticketing System (ServiceNow and SAP Service Desk/Solution Manager) here in our company and we're trying to build a Qlikview dashboard to measure such as SLA, Aging of some projects/ticket posted on the system, Incident Management, Number of open/closed ticket, etc. I am on the Project Management Office (PMO) department and need to have a report to be sent on higher management. Need your expertise on this matter and your help is higly appreciated. Thank you.


      Best Regards,


      Ian Pebres