User changed size on a listbox and can't reset it

[#1]

Hi!

We have listbox for our week selection.

The listbox are set to allow cloning and copying but not to move or change layout on them.

I have two users who has somehow managed to change the layout. Instead of the dates being vizualised in two rows with 27 weeks in each row this one user has narrowed it down so it only is one row and a long scroll.

Now I nor the user can't get the original Layout back.

I've tried to distrbute a new copy where I allowed change layout and helping the user to set the layout back, but when we close the application and re-open it, it's back to only a single row.

We tried to hit "remove last document" state several times - but no!

I've been looking at the user's selection in the .shared file but can't find anything connected to that listbox - just new sheets and new sheets object she has made by herself.

The users are using the IE plugin and we are running Qlikview v 10 SR2

[nilesh_gangurde]

after login on the web browser you will see the list of reports which is available for users. then click on the ""View Details" Option and then "Remove last state".

this will refreshed the report according to original one.

-Nilesh

[#3]

Hi,

We have tried that several times actually, but no - That dosen't remove the layout change the user has managed to perform.