7 Replies Latest reply: Apr 16, 2014 10:09 AM by Laura Sébille RSS

    Leasing a license and editing a document

    Laura Sébille

      Hello everyone,

       

      I have opened a document through "open in server" command. The problem is that this application is in read-only, I cannot edit it or I cannot go into the script.

       

      I think it's because I don't have an administrator license so my entreprise gave me one.

       

      I go to Help-> Update licence and enter the licence number  but i have a message telling that the key of license indicated in the LEF activating file doesn't match my license key...

       

      When I go to hepl-> About , there is nothing indicated for the license key.

       

       

      Anyone has an idea ?

       

      What can I do ? I don't understand...

       

      Thanks for your help