0 Replies Latest reply: Apr 16, 2014 3:35 PM by Vivien Chen RSS

    Qlikview server lost all setting in QMC

    Vivien Chen

      Hello,

      This happened to one of our clients one time recently: all settings were lost in Qlikeview Management Console.

      we have set up reload task on QMC, because the settings were gone, client could  not open dashboard, getting error 'failed to open document, file not found'. We have to manually reapply all settings back.

      Client claimed they did not do anything like applying micorsoft patch/updates, maintenance etc..

      Can somebody explain for us why this happened?

      below is the log:


      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 9:31:51 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T01:31:51.000000000Z" />

       

       

        
      <EventRecordID>60223</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:51:57 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:51:57.000000000Z" />

       

       

        
      <EventRecordID>60222</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:02:41 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      The task
      "DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

       

       

      1. QDSMain.Exceptions.DistributionFailedException:
        Distribute failed with errors to follow. --->
        QDSMain.Exceptions.ReloadFailedException: Reload failed --->
        QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
        document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

       

       

         at
      QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption,
      String variableName, String variableValue, Boolean moniterCpuUsage)

       

       

         --- End of inner exception
      stack trace ---

       

       

         at
      QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean
      moniterCpuUsage)

       

       

         at
      QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

         --- End of inner exception
      stack trace ---

       

       

         at
      QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

         at
      QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
      taskResult)

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

       

       

        
      <EventRecordID>60221</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>The task
      "DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

       

       

      1. QDSMain.Exceptions.DistributionFailedException:
        Distribute failed with errors to follow. ---&gt;
        QDSMain.Exceptions.ReloadFailedException: Reload failed ---&gt;
        QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
        document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

       

       

         at QDSMain.ReloadTask.Reload(String
      fileName, TaskResult taskResult, String sectionAccessUserName, String
      sectionAccessPassword, eReloadOptions reloadOption, String variableName, String
      variableValue, Boolean moniterCpuUsage)

       

       

         --- End of inner exception
      stack trace ---

       

       

         at
      QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean
      moniterCpuUsage)

       

       

         at
      QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

         --- End of inner exception
      stack trace ---

       

       

         at
      QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

         at
      QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
      taskResult)</Data>

       

       

        </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:   
         QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:02:41 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      Document
      could not be opened

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

       

       

        
      <EventRecordID>60220</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>Document could not be opened</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:02:41 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      The
      task "DAX_Analyzer/DAX_Analyzer.qvw" failed. Exception:

       

       

      1. QDSMain.Exceptions.DistributionFailedException:
        Distribute failed with errors to follow. --->
        QDSMain.Exceptions.ReloadFailedException: Reload failed --->
        QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
        document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

       

       

       
      at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

       

       

       
      --- End of inner exception stack trace ---

       

       

       
      at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean
      moniterCpuUsage)

       

       

       
      at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

       
      --- End of inner exception stack trace ---

       

       

       
      at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

       
      at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
      taskResult)

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:02:41.000000000Z" />

       

       

        
      <EventRecordID>60219</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>The task "DAX_Analyzer/DAX_Analyzer.qvw" failed.
      Exception:

       

       

      1. QDSMain.Exceptions.DistributionFailedException:
        Distribute failed with errors to follow. ---&gt;
        QDSMain.Exceptions.ReloadFailedException: Reload failed ---&gt;
        QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out
        document with path: D:\PROGRAM FILES\SERVER_DOCS\DAX_Analyzer.qvw

       

       

       
      at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean
      moniterCpuUsage)

       

       

       
      --- End of inner exception stack trace ---

       

       

       
      at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
      sectionAccessUserName, String sectionAccessPassword, eReloadOptions
      reloadOption, String variableName, String variableValue, Boolean
      moniterCpuUsage)

       

       

       
      at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

       
      --- End of inner exception stack trace ---

       

       

       
      at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

       

       

       
      at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
      taskResult)</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:02:40 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      The
      document failed to open.

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:02:40.000000000Z" />

       

       

        
      <EventRecordID>60218</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>The document failed to open.</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:      
      QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 8:02:40 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      Document open call failed. The document
      might require username and password.

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-09T00:02:40.000000000Z" />

       

       

        
      <EventRecordID>60217</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>Document open call failed. The document might require username and
      password.</Data>

       

       


      </EventData>

       

       

      </Event>

       

       

       

       

       

      Log
      Name:      Application

       

       

      Source:  
          QlikView Distribution Service v11.20.11643

       

       

      Date:        
      4/8/2014 7:31:50 PM

       

       

      Event
      ID:      0

       

       

      Task
      Category: None

       

       

      Level:       
      Error

       

       

      Keywords:    
      Classic

       

       

      User:        
      N/A

       

       

      Computer:    
      DDRKDCAX01.corp.gianteagle.com

       

       

      Description:

       

       

      Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw

       

       

      Event
      Xml:

       

       

      <Event
      xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       


      <System>

       

       

        
      <Provider Name="QlikView Distribution Service v11.20.11643" />

       

       

        
      <EventID Qualifiers="0">0</EventID>

       

       

        
      <Level>2</Level>

       

       

        
      <Task>0</Task>

       

       

        
      <Keywords>0x80000000000000</Keywords>

       

       

        
      <TimeCreated SystemTime="2014-04-08T23:31:50.000000000Z" />

       

       

        
      <EventRecordID>60216</EventRecordID>

       

       

        
      <Channel>Application</Channel>

       

       

        
      <Computer>DDRKDCAX01.corp.gianteagle.com</Computer>

       

       

        
      <Security />

       

       


      </System>

       

       


      <EventData>

       

       

        
      <Data>Could not start task; Task not found.
      Task=Dax_Analyzer/DAX_Analyzer__Generic__Loader__Security_OFF.qvw</Data>

       

       


      </EventData>

       

       

      </Event>