5 Replies Latest reply: May 8, 2014 11:15 AM by Bill Britt RSS

    Why would "no access to document" error be logged when "Lost connection to server" error is displayed?

      This happens intermittently, so the fact it works sometimes indicates there isn't really an access issue.

       

      Timeout settings have already been increased to 1 hour for session timeout and 10 minutes for Object Calculation time limit.

       

      Things do seem to run a little slower when the issue happens, but it seems to time out within a minute or two...The last one I timed was around a minute, but a little longer (~ 1 minute 7 seconds)

       

      I have been able to replicate the issue by clearing all filters (so using all data), and trying to open one of the detail tabs

       

      Any suggestions are much appreciated!