2 Replies Latest reply: Aug 19, 2010 8:15 AM by james.carroll RSS

    Alert when number of Calls is 0


      Hi All,

      I am trying to create an alert that tells the user if a line has no calls. I am currently using the condition -



      ([Number of Calls])=0


      However, I would like to make a variable alert which identifies which line is 0 and alerts the user specifically.

      I've attached an example.

      Any help on this would be greatly appreciated.

      Thanks in advance