How (or where) are you seeing only one week of data?
The Governance Dashboard scans all logs in the specified log folders.
So, if you set Server Log Path to C:\ProgramData\QlikTech\QlikViewServer, it will load all of the server log files within that folder. Note - for server and publisher log files, it does not reach into subfolders.
The one setting where you can change the history to load/maintain is on the Configuration screen - "Years of History". This retains history as follows: 1 = all history for the past 365 days. 2 = all history for the past 365*2 days. etc.
So, check your Server log folder to be sure you have history there and let me know.
I found this thread on Google and I think this might be the source of my problem. I only have data in the Governance model since 4 May and I can see an old file called "Sessions_PDCQLKVM001.log.00" which is pretty big and has a time stamp of that day.
There's also "Sessions_PDCQLKVM001.log" which seems to be working ok and has data since the afternoon of 4 May.
So looks like the first file mentioned is not getting loaded. I've highlighted the two files in screenshot below and also included my config settings.
We did have an issue on 4 May where the server (as in the host machine) was not reachable via RDP and QlikView could not be reached. Probably related but was fixed by a restart.
Any ideas how I can ensure that the file Sessions_PDCQLKVM001.log.00 gets loaded?