2 Replies Latest reply: Jun 5, 2014 3:51 AM by Emilio Izquierdo RSS

    QMC task hung loading QVW File past time out time

      Hello,

       

      We are having an issue where tasks in the QMC are becoming hung during the loading document portion of the reload. I have attached the task log for one document in particular. It happens to different task and at random times not any task/document in particular. If you manually abort the task and restart it the task will run smoothly.

       

      Thank you for any help

        • Re: QMC task hung loading QVW File past time out time

          Hi,

           

          Have you looked at the performance on the machine?

          One thing that could be an issue, is that there is to much "load" on the machine when it runs scheduled:

          Current usage count=9 of 9 (of type non-reader)

           

          You are using 9 out of 9 qvb´s and perhaps the machine over loaded

            • Re: QMC task hung loading QVW File past time out time

              Hi Andreas,

               

              Thank you for the response. To give you a little background, we just recently bumped it up to 9 concurrent task. Typically at night there is anywhere between 30-40 task which kick off around the same time. Thinking scalability we would need this to work because we are looking at around 200 task at night in the near future so spreading out those 30-40 wouldnt be an option. I thought our hardware would be able to handle the work load, 500GB RAM/32 Core, but I am afraid you might be correct.

               

              Would you have any idea where I should start looking for performance issues?

               

              Emilio