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When I set up the Qlikview services with my domain\username the services start fine and the reload tasks in Publisher run without a problem. When the services are set up with the local QVService user, the services run fine but the reload tasks fail. As near as I can determine the logs seem to say that the source document fails to open. Both my domain\username account and the QVService account belong to the Administrators group and the Qlikview Administrators group on the server so they should both have full control. I don't want to use my name for this since that's what the QVService account is for. The data source for the Qlikview reports is Oracle on a remote server where the Oracle user is another name so I would think that shouldn't be a factor.