3 Replies Latest reply: Nov 13, 2014 11:18 AM by Logesh Jayaraman RSS

    Server exception error

    Logesh Jayaraman

      Hi All,

       

      I am getting the exception error as Error Server: An exception (T) occured during open of XXX. We are using the ticketing method.


      For Ticketing method Do i need to remove the Active directory  configuration?

       

      I have enabled the option All Authenticated users for the document which i am trying to access through ticketing method. In the DSC log it is getting the userid passed through salesforce and trying to validate against the AD user groups. Is it the expected functionality to get the user and validate the user against the all AD groups even if the Authorization is set to All Authenticated users

       

      Also i don't have section access for the document.