6 Replies Latest reply: Jul 11, 2014 9:33 AM by Ryan Moffett RSS

    Access Point User Can't Authenticate

      Hi,

       

      I have a user that, when he tries to access our Access Point, he gets an "Authentication Required" dialogue box (see attached and/or below).

       

       

      Normally users have to enter their DOMAIN/USERNAME and password but this box is different and won't accept the user's domain name and password.

       

      Anyone with any insight into the issue?

       

      Thanks and best,

      Ryan