2 Replies Latest reply: Jul 18, 2014 1:19 AM by Amit Saini RSS

    Users Missing in QMC

    AVIRAL NAG

      Hi Community

       

      I am facing one issue. In QMC, when I was searching users using Wild Search  eg. *abc* nothing was coming in the search list.

      Then I saw an issue. Please find attached the Snapshot.

       

       

      Regards

      Aviral Nag

        • Re: Users Missing in QMC
          Kaushik Solanki

          HI,

           

          The reason for this could be.

           

          • The network configuration of the client is incorrect. This includes the absence of addresses or incorrect addresses for DNS servers to locate and resolve domain controllers.
          • Network connectivity between the client and the domain controllers discovered by querying DNS is not available.
          • Communication over the network to the domain controller is functioning properly, but an invalid response was returned to the client.

           

          Regards,

          Kaushik Solanki

          • Re: Users Missing in QMC
            Amit Saini

            Nag,

             

            Looks like your server is not responding or may be your services are not working, try to find out this user here in your server:

             

            Control Panel\All Control Panel Items\Administrative Tools\Active Directory Users and Computers

             

            Thanks,
            AS