1 Reply Latest reply: Aug 11, 2014 1:13 AM by Ashfaq Mohammed RSS

    Problem with email from Qlikview.com

      Hi guys,

       

      Can anyone give a light on this?

      Since last week I don't receive emails from the domain qlikview.com but instead I receive the following message:

       

        Subject:

           From: no-reply@qlikview.com

             To: myself@mydomain.com

           Date: Tue, 05 Aug 2014 03:43:12 GMT

       

         Reason: qlikview.com ERROR: SPF validation failed

       

      It also happened when I registered for a training and was expecting for the tax invoice and some more info about the training(email from trainingaustralia@qlikview.com )

       

      I know the IT department installed a Mcafee anti spam last month and I believe this is blocking those emails. When I wrote to them, this was the reply:

       

      HI Daniel,

      You need to get the sender to fix up their SPF record:

       

      If you get them to forward this message to the IT department. They should be able to resolve it.

       

      From:trainingaustralia@qlikview.comTo:myself@mydomain.comSubject: Size: Message ID: Tracking ID:4b240e35.0.490808.00-2093.935873.s15p02m001.mxlogic.netSender IP:82.199.95.24Direction:InboundSpam Score:0Timestamp Event

      2014-08-05 12:34:29 EST Recipient Disposition: [554 qlikview.com ERROR: SPF validation failed (Mode: normal); Mode: ; Queued: no; Frontend TLS: no; SPF: n/a]

       

      Can anyone help on this matter??

       

      Thanks

      Daniel de Sousa