6 Replies Latest reply: Aug 11, 2014 7:11 AM by Ashfaq Mohammed RSS

    Cannot delete Doc CALs

      Hi,

       

      We have 30 document cals assigned to a user document which appears to have been deleted.

       

      I can see these doc cals assigned using our K3FDS License Analyser qvw tool, but I can't remove them because I can't see the document.

       

      I try searching for a specific user that I know has one of the doc cals in the "Users -> User Management" section in QMC. I can see the license but when I try to remove it gives the error "Could not find user document by name".

       

      Has anyone got any ideas how we can get these removed?

       

      Thanks,

      Adam