16 Replies Latest reply: Aug 12, 2014 12:42 PM by Ashfaq Mohammed RSS

    Section Access & reload on server

    Laura Sébille

      Hello everyone,

       

      I have added a section access to one of my application. So I filled the appropriate fields in the reload tab on QEMC with an ADMIN and a password.

       

      The problem is that sometimes, the reload works well and sometimes it fails with the error "coudn't open the document, might require a password".

      When I have this mistake, I usually try to reload it mannually (by clicking on "reload now") and it usually fails again.  So what I do is that I go to the reload tab and click on "apply" again and then it works.

       

      It is really annoying because I would say it fails every 1 reloads whereas before adding a section access, I had no problem.

       

      Do you have any tips I could try ?

       

      Thank you for your help.

       

      Have a good day

       

      Laura

        • Re: Section Access & reload on server
          Friedrich Hofmann

          Hi Laura,

           

          I don't know exactly about the use of a password - I used to have that in one or two apps, but I realized that management is usually not a friend of any extra effort, so I swapped it for NTNAME (the windows logon).

          That works well on the server also - just make sure the "user" running the reload_tasks on the server is also in there as ADMIN.

          HTH

           

          Best regards,

           

          DataNibbler

          • Re: Section Access & reload on server
            Ashfaq Mohammed

            Hi,

            I could think of below points

            1) If you have any Antivirus software then make sure you eleminate below folder from scanning

            C:\ProgramData\QlikTech

             

            2) Make sure you service account is added to your section access.

            3) Make Sure to provide Section Access admin credentials in the below path too.

            QEMC-->  System --> Setup --> Distribution Service --> Advance tab

             

            If nothing works lastly try by creating new task.

             

            Regards

            ASHFAQ

              • Re: Section Access & reload on server
                Laura Sébille

                Thank you for your answer Ashfaq.

                 

                I don't have any antivirus software.

                And about the 3), I don't have publisher.

                 

                About the 2), what is the service account ?

                 

                My section access looks like that :

                 

                LOAD * INLINE [

                ACCESS, USERID, PASSWORD

                ADMIN, ADMIN, Name4,

                ADMIN, ADMIN, Name3,

                USER, USER01, Name2,

                USER, USER02, Name1 

                ];

                 

                The name1, name2... are the name of the people which are used as passwords.

                 

                 

                Thanks again for your help