18 Replies Latest reply: Sep 2, 2014 8:26 AM by Bill Britt RSS

    Application not visible in Access Point

    Laura Sébille

      Hello everyone,

       

      I have an application which has been working for a few weeks. The named users can see it in Access Point as well as people who have a document CAL on it.

       

      The thing is since 2 days, one of the 2 document CAL users hasn't been able to see the application in the Access Point. I don't know about the other one (because she's on holiday).  I've tried to allocate another document CAL to a new user to see if it would work and it doesn't, he cannot see the application.

       

      I tried to reload it but that doesn't do anything...

       

      Do you have any idea about what I could try ? Any parameters to change ?

       

      thanks for your help

       

      Have a good day.

       

      Laura