10 Replies Latest reply: Mar 16, 2015 2:07 AM by santosh lal RSS

    Automatic Reload of QVW Stopped working - Stops at "Start saving document"

    Klaus Feldam

      We have a QVW, which has stopped reloading automatically.

      The job normally takes 1 minute to run and has been running every 20 minutes for a long while (months).

       

      A manual reload of the QVW works fine and we have found no apparent error messages in any of our log files.

       

      The last entries, however in the Tasklog (DistributionService) are

      "Reload finished successfully

      Start saving document".

       

      It never finished the save and close tasks.

       

      The only error message that we can see in our Event Log is:

      300ErrorShared: Error on ReadBlob for object of type MetaServiceData, user: , id:

       

      Could that be related to what we are seeing?

      Any ideas of what may be going on?

       

       

      Version information (Please note that we are NOT using Publisher):

       

      Product Information

        Product name QMS Backend Core x64

        Client Build Number 11.20.12451.0

        Target Platform x64

        Publisher License Key No License

        Service authentication AD groups

      Machine Information

        Computer Name

        Operating System Version Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

        .NET Version 4.0.30319.18444

        Physical Memory 31249Mb

        Available Memory 25836Mb

      CPU Information

        CPU 0 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 1 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 2 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 3 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

       

      ReloadEngine

      Product Information

        Product name QlikView Distribution Service x64

        Client Build Number 11.20.12451.0

        Target Platform x64

      Machine Information

        Computer Name

        Operating System Version Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

        .NET Version 4.0.30319.18444

        Physical Memory 31249Mb

        Available Memory 25836Mb

      CPU Information

        CPU 0 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 1 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 2 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

        CPU 3 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz