8 Replies Latest reply: Sep 26, 2014 1:50 AM by Ashfaq Mohammed RSS

    Unable to start Qlikview services after Upgrade

    chinna katiki

      Dear All,

       

      Today we have upgraded our Qlikview server from V10 to Qlikview 11 SR8. It is a single server upgrade of both server and publisher.

       

      After upgrade we have changed the service account from local system to our admin account( this account is part of system administrators and Qlikview administrators) as in V10.

       

      We are unable to restart the services except Qlikview Server service. Getting following error:

       

      Cannot start service Qlikview Directory Service connector

      Error : 1053, The service did not respond to start in timely fashion.

       

      This is happening with all the 4 services(Distribution services, Management Service, Directory service Connector and Qlikview Web server).

       

      I have changed the LEF file under(C:\\ProgramData\QlikTech\) with the latest LEF information given by Qliktech.

       

      Kindly suggest what could be possible reason for service start failure. It is quite urgent.

       

      Regards,

      Venkat.