7 Replies Latest reply: Nov 22, 2016 12:04 AM by Mayuri Nandu RSS

    Distribution Service is not starting / Distribution Service Disconnected

    chinna katiki

      Dear Gurus,

       

      We have recently(mid of Sep) upgraded our Qlikview server from V10 to V11.2 SR8. After that services are up and running file.

       

      Last week while our server team has restarted the server as part of proactive maintenance, Distribution service is not starting. We have observed the following:

      Error Message:

      DistrService.png

      When we compared the Config file under Distribution folder with backup config file before reboot, Entry in the config file is pointing to Management Service folder as below.

      Config.png

       

      Before reboot , it was having entry as below:

      <?xml version="1.0" encoding="utf-8"?>

      <root>

        <Setting Name="ClearApplicationDataFolder" Value="True" />

        <Setting Name="ApplicationDataFolder" Value="T:\QlikView Storage\Test\AppData\DistributionService" />


      We suspect that the reboot of the server has activated something in the Qlikview setup, that is now overwriting this config file when the service is started.


      We have manually updated  config file to point to distribution service path and restarted. After restart of the services, config file is overridden with following entry "<Setting Name="ApplicationDataFolder" Value="C:\ProgramData\QlikTech\ManagementService" />"



      Kindly share your thoughts to identify the possible reason.


      Best Regards,

      Chinna katiki

      </root>