12 Replies Latest reply: Oct 15, 2014 7:46 AM by Bill Britt RSS

    reload error: document cannot be opened

    Syed Shah



      This morning during reload, several document failed to reload properly. One of the common reason that all document had in log was


      1. 14.10.2014 3:05:55          Error      Document open call failed. The document might require username and password.
      2. 14.10.2014 3:05:55          Error      The document failed to open.
      3. 14.10.2014 3:05:56          Error      Document could not be opened
      4. 14.10.2014 3:05:56          Error      The task "abc_6101_DEV_FullLoad" failed. Exception:
      5. QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to open document: \\test11.int\QV11Files\SourceDocuments\AbtL\6101_DEV\abc_6101_DEV.qvw

         at QDSMain.DistributeTask.OpenDocument(TaskResult taskResult, String fileName)

         at QDSMain.DistributeTask.Distribution(String fileName, DistributionRequest distributionRequest, TaskResult taskResult, String repeatVariableName, String currentRepeatVariableValue)

         at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

         --- End of inner exception stack trace ---

         at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

         at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

      Few  had the message that reload failed because the document cannot be opened. When I ran the reload again for each client, the reload went successfully. My question is that what could have gone wrong because when I reloaded them again, they all were reloaded successfully. I had not fixed anything.


      How can I avoid this error in future