10 Replies Latest reply: Mar 12, 2015 11:12 AM by Juan Morales RSS

    Crash Sense Server. Help detect problem

    alexander korsikov

      i have Sense site with 2 nodes. After power failure, start the server. But when I try to open one application server freeze, and not possible to open the hub and the management console. Restarting services does not help. More precisely when you restart the engine service hangs in the "stoping". Help restart operation system.

      draws attention to the logs messages

      Proxy audit log

      The already opened client to target failed to connect, trying to reconnect with a new client once.

      system proxy

      When contacting https://localhost:4242/No connection could be made because the target machine actively refused it 127.0.0.1:4242

      System Engine

      1020141021T111502.673+0300INFOFlySystem.Engine.Engine400dc64de39-deb8-4ea7-8c80-d41b727ae76fRBCGRP\qvuserDOC loading: Beginning load of document 6FEB8FBA-0BFE-4708-8D3A-2EC1A33C0F5F.INTERNALsa_scheduler20141021T111502.673+03002072110420141021T111321.000+0300dc64de39-deb8-4ea7-8c80-d41b727ae76f
      1120141021T111555.805+0300ERRORFlySystem.Engine.Engine4004e6c3707-8849-4919-bfdf-4b65aadac5e0RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.004e6c3707-8849-4919-bfdf-4b65aadac5e0
      1220141021T111555.898+0300ERRORFlySystem.Engine.Engine400e3bab897-119f-4c01-b355-58791c3f96a5RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00e3bab897-119f-4c01-b355-58791c3f96a5
      1320141021T111556.226+0300ERRORFlySystem.Engine.Engine40017f6d702-cee8-4533-8520-15df77dd3396RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.0017f6d702-cee8-4533-8520-15df77dd3396
      1420141021T111556.226+0300ERRORFlySystem.Engine.Engine400863aa766-e161-4f81-8c7c-d3ad3e4afc42RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00863aa766-e161-4f81-8c7c-d3ad3e4afc42
      1520141021T111556.304+0300ERRORFlySystem.Engine.Engine400f697839d-7a6f-4d47-b7c0-fe00ca164f62RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00f697839d-7a6f-4d47-b7c0-fe00ca164f62
      1620141021T111557.380+0300INFOFlySystem.Engine.Engine400528af7f1-e9b3-4f63-9d0d-c27390ed7fc6RBCGRP\qvuserDOC loading: Unloading document 6FEB8FBA-0BFE-4708-8D3A-2EC1A33C0F5F, state UNLOADING.PersonalMe20141021T111557.318+0300856110420141021T111321.000+0300528af7f1-e9b3-4f63-9d0d-c27390ed7fc6
        • Re: Crash Sense Server. Help detect problem
          alexander korsikov

          Okay, let's say that the application is crash the engine, so why not work management console? For her work must be the work of a proxy service and service repository. Job Engine service is not obligatory

          • Re: Crash Sense Server. Help detect problem
            Keith Roos

            I have the same issue with our single Qlik Sense server.  I was  setting  it  up and only had one app, when I had a memory chip in the server go bad.  After replacing the chip, the services all show started ( in delay mode)  but I can't open the Management Console.  I found the same message in my log files.  No connection could be made because the target machine actively refused it at 127.0.0.1:4242.  I tried deleting and re installing the Qlik Sense sever, but it still will not open and I have the same message.  Is this a bug or did you find a solution?

              • Re: Crash Sense Server. Help detect problem
                alexander korsikov

                Last time I just deleted the problematic applications. And now again faced with such a problem.If I find a solution, just  tell you the decision problemmy.

                  • Re: Crash Sense Server. Help detect problem
                    Chee Tiong Chua

                    By any chance have you found a solution for the problem? We are having the same issue without any clue here

                      • Re: Crash Sense Server. Help detect problem
                        alexander korsikov

                        And what is your mistake? exactly the same? In what situation occurs?

                          • Re: Crash Sense Server. Help detect problem
                            Juan Morales

                            Hi guys!

                             

                            I have the same issue.

                            My configuration server was working fine 1 week ago, but...now, i don't have idea why is the problem...I can't access HUB and QMC,...

                            I tried remove certificates, restart services, reinstall server,...etc (discussions forums), but nothing...

                             

                            Any ideas?

                             

                            MY LOGS:

                             

                            1. In Audit_Proxy(LOG):  (my hostname is demosqv, user: adminqv)

                             

                            "...Audit.Proxy.Proxy.Communication.HttpChannel.HttpChannelHandler...The already opened client to target failed to connect, trying to reconnect with a new client once. https://demosqv:4242/..."


                            "...Audit.Proxy.Qlik.Sense.Common.Communication.Tcp.StreamFactory  3312      d458ee05-7d1c-44f2-9cd4-47100c62a576    DEMOSQV\adminqv      Error during stream authentication to server..."


                            "...Audit.Proxy.Proxy.Communication.Streams.AsyncStreamFactory          3312      5785c5da-9d27-41a5-9711-f9a5f28b31db    DEMOSQV\adminqv      Connection negotiation as server failed 10.10.19.7:443 <-> 10.10.19.7:49705, using: SslNoClientValidation..."


                            2. In System_Proxy(LOG):  (my hostname is demosqv, user: adminqv)


                            "...DEMOSQV\adminqv      When contacting https://localhost:4242/            No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión 127.0.0.1:4242  ..." 

                             

                            "...WARN  demosqv            System.Proxy.Proxy.Settings.SettingsHandler  4824      a8ed10a2-e64a-44c0-b933-480dd90bf87e  DEMOSQV\adminqv      Could not contact local repository to retrieve proxy settings    No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión 127.0.0.1:4242..." 


                            "...DEMOSQV\adminqv      Message from remote endpoint at https://localhost:4242/: <DOCTYPE HTML PUBLIC -W3CDTD HTML…"


                            "...WARN  demosqv            System.Proxy.Qlik.Sense.Common.Communication.Tcp.StreamFactory            1032                b632cf8d-0265-49fe-95e9-d7870c20206d            DEMOSQV\adminqv      Error during stream authentication to server  Error de autenticación porque la parte remota cerró la secuencia de transporte..."


                            CAPTURE:



                            Thnaks. Regards.