Thank you for your suggestion. Yes, all services are running, and I tried 3 different IDs:
1. The company ID I'm using to logging to my computer (which is part of local Administrative group)
2. A new local ID I created (called sense_system - following the Installation video), also added to the local Administrative group.
3. Not entering a specific ID, which will use the local system.
All of them come up with the same result.
I tried using my IP address instead of full computer name, and it doesn't work either
I also check the computer "Event Viewer", and find nothing being logged during the time I'm doing this test.
In my computer, I have no previous Qlik Sense Server (and neither Qlikview Server) installed, but I do have Qlik Sense Desktop & Qlikview 11.2 SR7.
I'm not sure if we need to do something with certificate at this point,...and at what point do we need to do them? is it during installation or after installation - I'm assuming if it has something with certificate, I might get a different error?
I just uninstalled, deleted all Qlik Sense left over folders, re-installed with all default settings, and here's piece of the error in the Proxy log (other logs seem to show no error). I'm not sure if this is related or not, but I thought I provided as much as information as I could. Thank you again...
From the log, it seems the repository service has aborted an established connection. And interesting info is that proxy tries to contact https://localhost:4242/. Didn't you mention that you are using full computer name with domain name?
Since you are working with Qlik Sense Server version. Would you please send a service request to our Customer Support and we will handle with you case as soon as you have registered.
I apologize for the delayed response. I was tying to tinker with it a bit more and unfortunately still not working the way I expected. Regarding to your question, I tried different combination such as:
- MyLaptop (just my computer name).
- MyLaptop.MyCompany.Com (full computer name - I replaced the real company name here with "MyCompany")
- IP address
An interesting part is, I managed to have QMC opened without issues when finished installation on standalone Windows Server 2012 R2.
Note: The issue I mentioned in my initial posting was trying to launch QMC installed on Windows 8.1 64bit Enterprise & Windows 7 64bit Enterprise. Not sure if it's the OS is the culprit.
I read through your previous posts again. I got following assumptions: You don't have any errors logged when trying to access QMC even from a local machine, this would mean you were not able to 'touch' the Qlik Services yet. So shouldn't be related to certificates or authentication.
My concern will be like this:
Check following ports are not occupied by other processes: 443, 4242, 4243, 4244, 4747, 4432 (skype gets 443 by default, some other software kills 4242)
If it's still not working, please use dev tool in browsers to get the exceptions and paste them here. (any 'F12' tools such as firebug, chrome dev tool, IE dev tool)
Thank you again for suggestion. Here's the screenshot and logs I found in the Debugger. Please let me know if this is not the one you're looking for:
Here's the complete content of the dnserror.htm shown above:
<link rel="stylesheet" type="text/css" href="NewErrorPageTemplate.css" >
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<title>This page can’t be displayed</title>
<div id="contentContainer" class="mainContent">
<div id="mainTitle" class="title">This page can’t be displayed</div>
<div class="taskSection" id="taskSection">
<ul id="cantDisplayTasks" class="tasks">
<li id="task1-1">Make sure the web address <span id="webpage" class="webpageURL"></span>is correct.</li>
<li id="task1-2">Look for the page with your search engine.</li>
<li id="task1-3">Refresh the page in a few minutes.</li>
<ul id="notConnectedTasks" class="tasks" style="display:none">
<li id="task2-1">Check that all network cables are plugged in.</li>
<li id="task2-2">Verify that airplane mode is turned off.</li>
<li id="task2-3">Make sure your wireless switch is turned on.</li>
<li id="task2-4">See if you can connect to mobile broadband.</li>
<li id="task2-5">Restart your router.</li>
I have only see this exact error - when file permissions on the files and directories in the Qlik Sense directories are not correct.
The only way to be sure is to:
- Uninstall Qlik Sense using the uninstall program in the add/remove program
- Delete the following directory:<drive>:\ProgramData\Qlik
- Install Qlik Sense version 1.0 - using a windows account which has LOCAL administrator rights
- Make sure the services are started using that same account - local or domain to start the services
- Make sure Skype or ANY other program is NOT using port 80 or 443 (do you have IIS installed?)
Let us know
I get the same behavior (Windows server 2012) . The browser shows “This page can't be displayed” when trying to access the <intrantetURL>/hub
- The browser shows “Waiting for…” in the tab then it times out (info from F12 in Chrome), if I write a non-valid URL it shows the same “This page can't be displayed” but without any “Waiting for…”.
- If I log in (as user) to the server and open the same link (<intrantetURL>/hub), it works fine.
- I can successfully ping the url from my local computer and I get the same “Waiting for…” when trying to access <intrantetURL>/hub with ip-number instead of url.
- I can’t find anything in the log-files (\ProgramData\Qlik\Sense\Log\...) about even trying to access the <intrantetURL>\hub.
- Skype is not installed at the server (or local) and the server has no active IIS-installation.
Any suggestions what to examine next?
Sorry for the late reply. I didn't have skype or IIS installed on my Windows 8.1 laptop (company owned). I did another attempt with Windows 7 (personal), and it went just fine. I did install/uninstall with combination of different account: local account (with admin privilege - sense_system), domain account (also with admin privilege to the laptop), & even with just using the local system account.
So, I guess I probably need to check the ports (though I did disabled Windows Firewall, but it could be there's another antivirus/firewall blocking these ports). Do you have any suggestions an easy way to check which ports are open/close? (My network skills is very limited, so I apologize in advance if I ask for a more detailed guidance from you )
HI Anton - at a command line - type:
netstat -a | find "LISTENING"
here is mine - and you can see all the ports used:
Note: 443 and the 42* ports - those are used by my Qlik Sense server on my machine.
4432 is the default postgreSQL port for the repository database
Other are there too, from other software I have running.
TCP 0.0.0.0:135 mtarallo1234:0 LISTENING
TCP 0.0.0.0:443 mtarallo1234:0 LISTENING
TCP 0.0.0.0:445 mtarallo1234:0 LISTENING
TCP 0.0.0.0:623 mtarallo1234:0 LISTENING
TCP 0.0.0.0:902 mtarallo1234:0 LISTENING
TCP 0.0.0.0:912 mtarallo1234:0 LISTENING
TCP 0.0.0.0:1433 mtarallo1234:0 LISTENING
TCP 0.0.0.0:2382 mtarallo1234:0 LISTENING
TCP 0.0.0.0:2869 mtarallo1234:0 LISTENING
TCP 0.0.0.0:3389 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4241 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4242 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4243 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4244 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4444 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4747 mtarallo1234:0 LISTENING
TCP 0.0.0.0:4848 mtarallo1234:0 LISTENING
TCP 0.0.0.0:5050 mtarallo1234:0 LISTENING
TCP 0.0.0.0:5151 mtarallo1234:0 LISTENING
TCP 0.0.0.0:5252 mtarallo1234:0 LISTENING
TCP 0.0.0.0:5357 mtarallo1234:0 LISTENING
TCP 0.0.0.0:8000 mtarallo1234:0 LISTENING
TCP 0.0.0.0:8080 mtarallo1234:0 LISTENING
TCP 0.0.0.0:16992 mtarallo1234:0 LISTENING
TCP 0.0.0.0:17500 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49152 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49153 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49154 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49155 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49158 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49162 mtarallo1234:0 LISTENING
TCP 0.0.0.0:49163 mtarallo1234:0 LISTENING
TCP 0.0.0.0:53690 mtarallo1234:0 LISTENING
TCP 127.0.0.1:1434 mtarallo1234:0 LISTENING
TCP 127.0.0.1:4432 mtarallo1234:0 LISTENING
TCP 127.0.0.1:5354 mtarallo1234:0 LISTENING
TCP 127.0.0.1:12124 mtarallo1234:0 LISTENING
TCP 127.0.0.1:59948 mtarallo1234:0 LISTENING
TCP 192.168.2.121:139 mtarallo1234:0 LISTENING
- Stop Qlik Sense Repository Service (this will also stop the other services)
- Applying an SSL Certificate to server
to apply an SSL Certificate to a Qlik Sense server
- Launch the MMC
- When the MMC opens go to File|Add/Remove Snap-in.
- Click on the Certificates snap-in on the left side list box and click the add button.
- Choose Computer account and click Next.
- Leave Local computer selected and click Finish.
- Click OK to go back to the MMC.
Then restart the server and running all qlik services and try again for more details please check this link
Hope it Work