today i'm out of order. I worked the whole day solving our bookmark problems. May be there exists a relation between our issues. Since last Friday many many of our user bookmarks (server/shared, etc.) didn't worked anymore. So i started to analyse the event log file. There i found some entries regarding your question.
Shared - ApplyBM: Could not update the Recall time on bookmark with id:
So i remembered, that that i changed our Cockpit by a small matter last Friday. I changed on a hidden folder one property of 2 listboxes relating to the system fields $Table and $Fields. I selected the property "Always one selected value"!. Having removed this option afterwards everything operated correctly.
I think the qlikview bookmark engine works like this. The add bookmark option "include selection in bookmark" without the option "apply on top" tries to restore the original clear state. But this isn't possible by the option "Always one selected value"! My be the qlikview error-handling routine issues an error because this state isn't possible and breaks the processing of the bookmark.
Can this be the cause of your log file warning?
Greets from Germany....
Thank you for your reply. We scanned all applications and deleted all objects we do not really need. But the problem is still there.
But today we found out that this warning only appears in applications with a "Print Report" action. Which version of QlikView Server do you use? I think this must be a little bug...
Could this be caused by a customer using a older version of the IE Plug-in?
I'm running QV 11.2 SR13 and still seeing the 'ApplyBM: Could not update the Recall time on bookmark with id' message.
I have some users with legacy IE Plugin versions earlier than v11.2 SR10, and didn't know if that was the issue.
These users will soon be migrated to the a version of the plug-in to match the server, but I was curious if this was a server or client related issue.
Ok I think this is not really a bookmark problem. In our case this warning only occurs when we print a report. We tested it out and created a simple application with one table and printed a report. After clicking on the print button you see this warning in the event log. It seems that qlikview reports refers information from the application by bookmarks.
The bug will be corrected in 11.20 SR10.
QlikViewServer - Warning SE_LOG: Shared - ApplyBM: Could not update the Recall time on bookmark with id: " is always printed