Hi Andrew - can you please let us know if this helps?
(please make a backup of your registry first)
This mostly likely has to do with the roaming profile - as I understand we require a local documents location for the apps to be stored with the free version of Desktop, which is usually: C:\Users\<user profile>\Documents\Qlik\Sense\Apps
- Close Desktop
- Open regedit
- Seach for HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
- Change the path in "Personal" entry to a local path, but remember the old path!
- Change the path in "Personal" to your old.
- Start Desktop
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