7 Replies Latest reply: Nov 5, 2014 3:37 AM by Ashfaq Mohammed RSS

    Upgrading of the QlikView Installation

    Ali Azizi

      Hi everyone

       

      I upgraded newly a QlikView server installation in the development environment from 11.0 SR1 to 11.2 SR3. When I last time updated the development server, all license information, tasks and users information was intact in the QMC after the upgrade.

      Afterwards the Test environment was updated, but this time by a person who is server administrator, but not QlikView administrator (as I am). This time all license, user and task information is gone and the server is unlicensed!

       

      The test server and development servers are identical, and the test server is updated according to the same installation plan as was used for development server!

       

      Do you have any idea about what was gone wrong? Could it be due to the installer role (lacking of QlikView administrator privileges)?

       

      Thank you