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Not applicable

Document has no bookmarks on iPad

Hi,

I am running QlikView v.11.2

I am running iPad v 8.1

When using the QV app in online mode, I set up some dashboards the way I want them.

I tap the bookmark icon and they list in the bookmark queue.

bookmark selection.png

When I tap the Download function, the refeshing spinner spins, but then returns with This document has no bookmarks.

But it does have bookmarks, as shown in the screenshot above.

Any ideas how to make the bookmarks appear in the download queue?

Doc has no bookmarks.png

Thank-you,JV

8 Replies
ashfaq_haseeb
Champion III
Champion III

Hi,

Bookmarks are stored in .shared filed om server.

If you download it on mobile for offline analysis.

Here you will no more be connected to server in turn no connection to shared file.

and hence no bookmarks are shown for your offline analysis.

Hope it helps

Regards

ASHFAQ

Not applicable
Author

Hi Ashfaq,

Thank you for answer.  Something is not clear, as the QlikView Mobile Client - Quick Reference Manual v 11.20 SR6 seems to show that I should see the bookmarks.

I add the bookmark as shown on page 9.  I have the same screen appearance as shown on page 9.

But I get lost on page 10.  How do I get, "The following iOS dialog... " to come up?

How do I get the Offline Setting dialog box shown on page 10?

Thank-you

JV

Anonymous
Not applicable
Author

Hi Jon, did you find a solution to your question. I've the same issue.

Thanks

Dermot

maksim_senin
Partner - Creator III
Partner - Creator III

Hm... it seems that bookmarks are common issue in QV since we faced with it too (on PC) with 11.2 SR10 12742 and 12758 and I saw many posts with unsolved questions unfortunately.

Best regards,

Maxim

Bill_Britt
Former Employee
Former Employee

Hi,

You don't state what release of 11.20 you are running.

Kindly ensure the following conditions are met to be able to work offline
1. You have logged on to an Access Point. 
2. The Offline Service is installed and started. 
3. The document has the attribute "Offline" = TRUE. (This is set up by the QlikView Management Console administrator 
through the Source or User Document configuration.)


Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
maksim_senin
Partner - Creator III
Partner - Creator III

Hell Bill,

Not sure whom you're asking, but as for my post, I saw that on 11.2 SR10, both releases 12742 and 12758.

But in our case bookmarks do not work on PC, please give a look at Add Bookmark web dialog issue - no OK button

It does not depend on browser, no OK button in each we tried.

I hope this can be fixed some how.

Best regards,

Maxim

Anonymous
Not applicable
Author

Hi Guys,

I got the download functionality working on the iPad app. I hadn't the Offline Service installed (Presumed it was either included in the QV Management Console install or iPad app).

The Offline Service file can be downloaded from the Qlik website.

Thanks

Dermot

Anonymous
Not applicable
Author

Hi, I am facing the same issue! Has anyone found a solution? Or, may I know the program configuration and version of somebody who can download bookmarks without problems?

Thank you!