2 Replies Latest reply: Nov 24, 2014 3:47 AM by Zhihong He RSS

    APPCRASH when open file after update to 11.20 SR9

    Zhihong He

      Hi, all,


      Yesterday, we updated qlikview, both the desktop and server to the newest version 11.20 SR9, 12664.

      We are happy that it solved some problem for the display of the dash in browser.

      But then we start to have problem to open an old dash. It even can not be opened by using the new version.

      But all other dashes work fine. Only one dash has the problem.

      I restarted all the qlikview services. And it dose not help.

      The error info from qlikview is as below, any clue about this?


      Problem signature:


        Problem Event Name: APPCRASH

        Application Name: Qv.exe

        Application Version: 11.20.12664.0

        Application Timestamp: 545760a7

        Fault Module Name: unknown

        Fault Module Version:

        Fault Module Timestamp: 00000000

        Exception Code: c0000005

        Exception Offset: 000000000c7f34b8

        OS Version: 6.1.7601.

        Locale ID: 1043



      Thanks very much