2 Replies Latest reply: Nov 28, 2014 10:02 AM by mario Gergy-sarkis RSS

    Average

    mario Gergy-sarkis

      hey Guyz,

       

      i need to calculate the AVERAGE WAITING TIME  in a chart but is shows me the MAXIMUM i used

       

      interval(avg({<[ending time]={">00:00:00"},

                           Status={'MANAGER RESPONDED-OK','MANAGER RESPONDED REJECTED'},

                           branch={'same'}

                          >

                       }[WAITING TIME]))

       

       

      ANYTHING WRONG IN THE SET ANALYSIS PLEASE HELP

       

      THANK YOU,