4 Replies Latest reply: Dec 4, 2014 9:08 AM by Bill Britt RSS

    Why a 24 hour quarantine period?

      Why is there a quarantine period where the user license is not released for 24 hours!  This greatly limit the use of this tool.  What purpose does this quarantine period serve?


      If we have 5 users spend 5-10 minutes reviewing Analytics in the morning and then have a management meeting in the afternoon, some or all managers may not be able to access Analytics.  This is not just inconvenient, it seems ridiculous to pay so much for a reporting tool that limits its use.  The user never knows when a user license has been released from the quarantine so no one can rely on access to this resource and schedule a meeting where it would be used. 

       

      How can we modify the duration of this quarantine period?

        • Re: Why a 24 hour quarantine period?
          Stefan Wühl

          That's Qlik's business model.

           

          The quarantine is affecting Named User CALs, if you release a user assignement, then you have to wait for some time (if the user has used it in the last 24 hours before release) before you can assign a new user to the CAL.

          A Named User CAL is not intended to be used as a shared licence pool, it's rather static and the use case to release a CAL is when a user e.g. left the company.

           

          As far as I see, you can use Session CALs for the use case you have described, or use document CALs if the user only needs to access a single or very few documents.

          • Re: Why a 24 hour quarantine period?
            Ashfaq Mohammed

            Hi,

             

            This is Qlik Licencing Policy.

            I don't think you can modify it. If you tru to do that it will be against Qlik Licensing policy.

             

            Regards

            ASHFAQ

            • Re: Why a 24 hour quarantine period?
              Peter Cammaert

              You cannot change the 24-hr Quarantine period. It's a QlikView safety measure. Your software license agreement will explain how Qlik defines user licenses.

               

              Both Named CALs and Document CALs have a forced quarantine period when reassigning CALs to other users. If you want concurrent user licenses, you can choose Session CALs or Usage CALs. You'll need an Enterprise Edition-server for those.

               

              The document in attachment may shed some light on what you can do with the different CAL types.

               

              Best,

               

              Peter

              • Re: Why a 24 hour quarantine period?
                Bill Britt

                Hi Gina,

                 

                This is a limitation for a User CAL and from what you are saying it appears you need session CAL. You need to discuss this with your account manager and he can help you with this.

                 

                Bill