5 Replies Latest reply: Apr 3, 2017 2:41 AM by Atsushi Saijo RSS

    AppCrash on Windows Server 2012

    Dafnis X

       

      Hi All,

       

      I am getting  error messages when a batch task is performed by a system scheduler.

      The task was running fine until today.

      The task opens a document with a variable as a parameter.


      The configuration is as follows:

      Windows Server 2012

      QV Server version: 11.20.12577.0

      Desktop version: 11.20.12664.0 SR9

       

      The following messages appeared:

       

      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             Qv.exe

        Application Version:                           11.20.12664.0

        Application Timestamp:                     545760a7

        Fault Module Name:                          ntdll.dll

        Fault Module Version:                        6.3.9600.17415

        Fault Module Timestamp:                  5450559e

        Exception Code:                                  c0000005

        Exception Offset:                                000000000005925b

        OS Version:                                          6.3.9600.2.0.0.400.8

        Locale ID:                                             1037

        Additional Information 1:                  a824

        Additional Information 2:                  a8246ba26b9c8432b80fab90807e66d1

        Additional Information 3:                  7720

        Additional Information 4:                  7720724867d656838da0981a24c8bf8a

       

      Faulting application name: Qv.exe, version: 11.20.12664.0, time stamp: 0x545760a7

      Faulting module name: ntdll.dll, version: 6.3.9600.17415, time stamp: 0x5450559e

      Exception code: 0xc0000005

      Fault offset: 0x000000000005925b

      Faulting process id: 0xe1ad4

      Faulting application start time: 0x01d019d93c424d5f

      Faulting application path: C:\Program Files\QlikView\Qv.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

      Report Id: be43e155-85cc-11e4-80dd-005056a67cfd

       

      The second attempt to perform the task manually:

      Faulting application name: Qv.exe, version: 11.20.12664.0, time stamp: 0x545760a7

      Faulting module name: clr.dll, version: 4.0.30319.34014, time stamp: 0x52e0b86c

      Exception code: 0xc0000005

      Fault offset: 0x000000000044283f

      Faulting process id: 0xe6200

      Faulting application start time: 0x01d019db9298b4c2

      Faulting application path: C:\Program Files\QlikView\Qv.exe

      Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll

      Report Id: 118efe42-85cf-11e4-80dd-005056a67cfd

       

      Appreciate some help in resolving this.

       

      Thanks!