4 Replies Latest reply: Apr 21, 2015 7:56 AM by Hailey Leon RSS

    Renewing license and adding tokens

      Hi guys,

      I managing a Qlik Sense server for a customer where all their tokens have been allocated. My customer wants to add one more user and have therefore brought a new license key to provide the extra token. However, when I type in the new license key and control numer in the QMC, it looks like the new license will replace the old license and that there will only be ONE token available.

       

      Does anyone know whether the new license key (with only one token) will overrule the old one and de-allocate the tokens allocated to my current users, or will the activation of this new license be an addition to the current license?

       

      Thanks!