1 Reply Latest reply: Mar 18, 2015 4:16 PM by Tyler Waterfall RSS

    Governance Dashboard - Error

    David Chalkley

      I'm trying to install the governance dashboard and have followed the available instructions however I keep getting an error coming up when pressing the scan button which I don't understand.

       

      Error in hidden script. For details, open hidden script before reload.
      For security reasons, failed hidden script code is not shown.

       

      The below is an excerpt of the associated log file.

      3/18/2015 10:24:41 AM:      Execution started.
      3/18/2015 10:24:41 AM:      QlikView Version:11.20.12577.0
      3/18/2015 10:24:41 AM:      CPU Target                    x64
      3/18/2015 10:24:41 AM:      Operating System              Windows 8.1 Enterprise  (64 bit edition)
      3/18/2015 10:24:41 AM:      Wow64 mode                    Not using Wow64
      3/18/2015 10:24:41 AM:      MDAC Version                  6.3.9600.16384
      3/18/2015 10:24:41 AM:      MDAC Full Install Version     6.3.9600.16384
      3/18/2015 10:24:41 AM:      PreferredCompression          2
      3/18/2015 10:24:41 AM:      EnableParallelReload          1
      3/18/2015 10:24:41 AM:      ParallelizeQvdLoads           1
      3/18/2015 10:24:41 AM:      AutoSaveAfterReload           1
      3/18/2015 10:24:41 AM:      BackupBeforeReload            0
      3/18/2015 10:24:41 AM:      EnableFlushLog                0
      3/18/2015 10:24:41 AM:      SaveInfoWhenSavingFile        0
      3/18/2015 10:24:41 AM:      UserLogfileCharset            1200
      3/18/2015 10:24:41 AM:      OdbcLoginTimeout              -1
      3/18/2015 10:24:41 AM:      OdbcConnectionTimeout         -1
      3/18/2015 10:24:41 AM:      ScriptWantsDbWrite            false
      3/18/2015 10:24:41 AM:      ScriptWantsExe                false
      3/18/2015 10:24:41 AM:      LogFile CodePage Used:        1200
      3/18/2015 10:24:41 AM:       Reload Executed By UK\dchalkley
      3/18/2015 10:24:41 AM:       Process Executing: QlikView Desktop
      3/18/2015 10:24:41 AM:       Process ID: 4236
      3/18/2015 10:24:41 AM:       QlikView Governance Dashboard (1.1.1) Action: Normal

      3/18/2015 10:24:41 AM:           Retaining 1 year(s) of history

      3/18/2015 10:24:42 AM:         Retaining 1 year(s) of history

      3/18/2015 10:24:42 AM:             Using Publisher Datetime Format: CCYY-MM-DD H*24:MI:SS

      3/18/2015 10:24:42 AM:           Scanning Files...

      3/18/2015 10:24:42 AM:           Error: Error in hidden script. For details, open hidden script before reload.
      3/18/2015 10:25:26 AM:           Querying FileList

      3/18/2015 10:25:26 AM:           Error: Error in hidden script. For details, open hidden script before reload.
      3/18/2015 10:25:26 AM:           records returned for FileList

      3/18/2015 10:25:26 AM:           Querying Write QVW FileEntry QVX

       

       

       

       

      Can anyone point me in the correct direction?

        • Re: Governance Dashboard - Error
          Tyler Waterfall

          A few pointers about the Governance Dashboard (GovDB)

          1. GovDB should be installed on any machine where it will be reloaded
          2. Make sure the folder paths set in the Configuration page of GovDB are accessible by the same user account on the machine(s) where the GovDB is reloaded. (Consider using UNC paths.)
          3. Some users were having difficulty running GovDB on Windows Server 2012 and QlikView 11.20 SR8 as there is some interaction with the qlikviewgovernanceconnector.exe (used for the reload of GovDB).  Current fix for that was to upgrade to SR10.  You could check the fullscan.messages.log* if it mentions that error.

             

            Checked those items and still not working?

            Send the following information to qlik Support so we can troubleshoot it.

            1. Screen shot of the “configuration” screen of the Governance Dashboard
            2. Governance Dashboard.qvw.log
            3. fullscan.messages.log*
            4. fullscan.statistics.log*
            5. Description of how your environment is configured:
              1. Version of QlikView --QV 11.20 SR8
              2. Where is GovernanceDashboard.exe installed?
              3. Where is the reload occurring?
              4. User account that is reloading it - does it have read/write access to the profiles and file folders?

            * in [install directory]\governance_1.1\profiles\default\QVX_LastRun folder