4 Replies Latest reply: Mar 28, 2015 10:50 AM by Tomasz Kossakowski RSS

    QlikSense installator terminates with no error

      Hello, I downloaded Qlik Sense Desktop to try it out but have some problems installing it. When i run the installer it starts the process for a second and then it is instantly terminated with no error displayed.

       

      My specifications:

      os: Windows 7 x64 SP1

      RAM: 6 GB

      CPU: Intel Core 2 Duo (2.2GHz)

      free disk space: 5 GB on C:

      I have local admin and .NET framework 4.5.1

      The computer seems to conform to requirements: http://community.qlik.com/docs/DOC-7147

       

      Any ideas why it could be happening or how to fix it?

      (I installed QlikView Desktop with no problems)

        • Re: QlikSense installator terminates with no error
          alexander korsikov

          do you see log files here c:\Users\username\AppData\Local\Temp\

            • Re: QlikSense installator terminates with no error

              Yes, i have several of them, the last one is: Qlik_Sense_Desktop_20150324162356.log

               

              [1B0C:1A5C][2015-03-24T16:23:56]i001: Burn v3.9.1006.0, Windows v6.1 (Build 7600: Service Pack 0), path: D:\download\Qlik_Sense_Desktop_setup (1).exe, cmdline: '-burn.unelevated BurnPipe.{206D0CB7-05DE-46C0-BBE1-EAA6CAB875CA} {4B1DEB90-0366-4D08-87C5-EE86D4A6BD73} 6020 '
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'ADDLOCAL' to value 'ALL'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing hidden variable 'QVPASS'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'QVUSER' to value ''
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'CENTRALREPOSITORY' to value '1'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'SKIPSTARTSERVICES' to value '0'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'MODIFY' to value '0'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]\Qlik\Sense'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\TKOSSA~1\AppData\Local\Temp\Qlik_Sense_Desktop_20150324162356.log'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\download\Qlik_Sense_Desktop_setup (1).exe'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\download\'
              [1B0C:1A5C][2015-03-24T16:23:56]i052: Condition 'VersionNT64 >= v6.1' evaluates to true.
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Setting string variable 'WixBundleName' to value 'Qlik Sense Desktop'
              [1B0C:1A5C][2015-03-24T16:23:56]i000: Loading managed bootstrapper application.
              [1B0C:1A5C][2015-03-24T16:23:56]e000: Error 0x80131902: Failed to create the managed bootstrapper application.
              [1B0C:1A5C][2015-03-24T16:23:56]e000: Error 0x80131902: Failed to create UX.
              [1B0C:1A5C][2015-03-24T16:23:56]e000: Error 0x80131902: Failed to load UX.
              [1B0C:1A5C][2015-03-24T16:23:56]e000: Error 0x80131902: Failed while running 
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: ADDLOCAL = ALL
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: CENTRALREPOSITORY = 1
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: INSTALLDIR = C:\Program Files\\Qlik\Sense
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: MODIFY = 0
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: ProgramFiles64Folder = C:\Program Files\
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: QVPASS = *****
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: QVUSER = 
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: SKIPSTARTSERVICES = 0
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: VersionNT64 = 6.1.0.0
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleAction = 4
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleElevated = 1
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleLog = C:\Users\TKOSSA~1\AppData\Local\Temp\Qlik_Sense_Desktop_20150324162356.log
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleManufacturer = QlikTech International AB
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleName = Qlik Sense Desktop
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleOriginalSource = D:\download\Qlik_Sense_Desktop_setup (1).exe
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleOriginalSourceFolder = D:\download\
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleProviderKey = {7fec99bc-1d8c-465f-bda5-f8d46d49984b}
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleTag = 
              [1B0C:1A5C][2015-03-24T16:23:56]i410: Variable: WixBundleVersion = 1.1.0.0
              [1B0C:1A5C][2015-03-24T16:23:56]e000: Error 0x80131902: Failed to run per-user mode.
              [1B0C:1A5C][2015-03-24T16:23:56]i007: Exit code: 0x80131902, restarting: No